Aphéliote has chosen Stripe as its partner for its secure payment interface. For a payment by credit card, you will be automatically redirected to this online payment platform. You will then be able to securely transmit your bank details since the data is encrypted by the security system "Security Socket Layer" (SSL technology)
Aphéliote has no access at any time to your bank details.
You can also pay by cheque. Send your cheque made payable to "GARDEUR" by mail to the following address:
Aphéliote - 26 rue Perey - 33 000 Bordeaux
We will ship your order as soon as we receive your payment.
For deliveries outside Metropolitan France, the service provider chosen is Paypal. However, you will not have to create an account to pay with this payment method.
The delivery is made by La Poste, with the "Lettre suivie" service, in Colissimo without signature or in Colissimo against signature, according to the choice that you will have indicated at the time of your order.
Your order is shipped within 24 hours from Monday to Friday. Orders placed on weekends are shipped on Mondays. In case of holidays, you will be notified by a message on the home page of the site.
The delivery time is then 2 to 4 working days (indicative or guaranteed depending on the shipping method chosen).
For orders delivered outside the European Union, taxes and customs duties may apply. These taxes and customs duties are at your expense and must be paid upon delivery. The total of your order does not include these taxes and customs duties.
|Germany||10 €||5 - 7 days|
|Australia||30 €||7 - 10 days|
|Autria||15 €||7 - 10 days|
|Belgium||10 €||5 - 7 days|
|Brazil||30 €||7 - 10 days|
|Canada||15 €||7 - 10 days|
|China||30 €||7 - 10 days|
|Cyprus||15 €||7 - 10 days|
|South Korea||30 €||7 - 10 days|
|Denmark||15 €||7 - 10 days|
|Spain||10 €||5 - 7 days|
|United States||15 €||7 - 10 days|
|Finland||20 €||5 - 7 days|
|United Kingdoms||10 €||5 - 7 days|
|Greece||15 €||5 - 7 days|
|Guadeloupe||18 €||7 - 10 days|
|French Guiana||18 €||7 - 10 days|
|Ireland||15 €||7 - 10 days|
|Island||20 €||7 - 10 days|
|Israel||15 €||7 - 10 days|
|Italy||10 €||5 - 7 days|
|Japan||30 €||7 - 10 days|
|Laos||30 €||7 - 10 days|
|Luxembourg||10 €||5 - 7 days|
|Malta||20 €||7 - 10 days|
|Martinique||18 €||7 - 10 days|
|Mayotte||18 €||7 - 10 days|
|Mexico||30 €||7 - 10 days|
|Monaco||10 €||4 - 5 days|
|Norway||20 €||7 - 10 days|
|New Caledonia||30 €||7 - 10 days|
|New Zealand||30 €||7 - 10 days|
|Netherlands||10 €||5 - 7 days|
|French Polynesia||30 €||7 - 10 days|
|Portugal||15 €||7 - 10 days|
|Hong Kong||30 €||7 - 10 days|
|Réunion Island||18 €||7 - 10 days|
|Saint Pierre et Miquelon||18 €||7 - 10 days|
|Singapor||30 €||7 - 10 days|
|Sweden||20 €||5 - 7 days|
|Switzerland||15 €||7 - 10 days|
|Taïwan||30 €||7 - 10 days|
|Thaïland||30 €||7 - 10 days|
If an item does not suit you, you can return it within 14 days of receiving your order.
The return costs are at your expense, except in case of error on our part (bad article received or defective product). In the latter case, we will refund the postal charges to you at your request by email (firstname.lastname@example.org), on receipt, by bank transfer within 14 working days.
To return an item to us:
- Download and print the return voucher here
- Put the product (s) intact, clean, not worn, unwashed, with the original packaging in the package of your order and attach the return voucher.
- Send your shipment to 26 rue Perey - 33 000 Bordeaux, keeping the proof of deposit of the parcel which will be taken as proof in case of loss for the refund of the products.
Upon receipt of your parcel, we will send you an email to warn you and we will refund the product (s) returned within 14 working days. The method of reimbursement is the one used when paying for your order. If you have paid by credit card, it will be re-credited.
We do not exchange items because the quantities are very limited for each reference. We, therefore, invite you to reorder via the site.
By e-mail: email@example.com
By mail: Aphéliote - 26 rue Perey - 33 000 Bordeaux